Shipping To Russia

Placing an order in Russia? See below for a full list of current delivery options available in the checkout.

    We are guaranteeing you get a size that is the perfect fit for you with Free Exchanges Under Our Fit Guarantee

    Boxberry Courier Delivery To Russia

    £9.95 GBP

    Free - When you spend £50.00 or more

    • Delivered within 3-7 Working Days using the Boxberry Courier Delivery Service
    • Customs management handled by Boxberry
    • Tracked & Signed For service
    • Order Management via the Boxberry Website
    • Delivered Monday-Friday (excluding public holidays)

    DHL Express Shipping To Russia*

    £19.95

    • Delivered on the next working day using the DHL European Express Service**
    • Tracked & Signed For Service
    • Order Management via the DHL On Demand Delivery App
    • Order Status Notifications
    • Delivered Monday-Friday (excluding public holidays)

    *Please note that this service is available for delivery to business addresses only

    • Delivered within 10 Working Days as Standard
    • Manage Your Delivery Through Your Courier Account
    • Manage Your Delivery Through Your Courier Account
    • Order Before 13:00 MON-FRI For Same Day Dispatch

      Deliveries with Boxberry

      All standard deliveries to the Russian Federation are handled by our local delivery partner Boxberry.

      As soon as the parcel has been handed over to the courier a Boxberry representative will be in contact to handle the relevant customs paperwork that is required by Russian Customs

      Should you need any assistance the courier has a free phone Customer Service number which you can contact: 8 800 222 68 57

      Duties & Taxes

      As a Footwear Brand that operates globally we ensure that the correct duties and taxes are applied and paid for to the relevant customs agencies

      Within the Russian Federation all customers have a 200 EUR monthly allowance before taxes and duties ate applied by a customs official.

      Should you go over the limit, at present, it is impossible for us to be able to cover the costs of any customs charges as these must be paid by the receiver of the goods. in accordance with Russian regulations.

      We are working hard with our logistics team to be able to resolve this in the long run

      Transit Times

      We are able to ship to ship to using Boxberry Courier Services or DHL (For Business Addresses only.) For our standard delivery services we use Boxberry which takes between 5-10 Working Days to arrive with customers in the Russian Federation depending upon where you live.

      If you require an Express Delivery, this is possible by selecting the Express delivery service within the checkout. Taking an average of 3 Working Days, we exclusively use DHL for Express deliveries which brings with it a wide range of guaranteed benefits including a moneyback for the price paid on shipping offer if your item(s) where not delivered on time*.

      Weekend Deliveries

      It is currently not possible to offer a weekend delivery, however this is something that we are working closely with our couriers to achieve.

      Order Processing Times

      Orders placed before 13:00 GMT Monday To Friday excluding UK Bank Holidays will be dispatched on the same working day. Where as we do our upmost to fulfil orders made after the cut off time, any orders received after this point will be dispatched on the next possible working day.

      Tracking Your Order

      When your order has been dispatched you will receive an Email or SMS notification with your tracking number on it. You can check your order's progress by clicking the link within the notification, by going to tracking pages upon the couriers website. and entering your tracking number or by downloading the Shop App for iPhone or Android.

      You are also able to check the status of your order through the "Orders" section of your account page or by getting in contact with a member of our customer services team.

      For customers whose parcel is being sent via Boxberry: Their will be a delay of up to 24 hours between us fulfilling your item and it entering the Boxberry system as it transits from our Warehouse to their London Warehouse. For more information about the tracking of your parcel you can contact the courier on free phone 8 800 222 68 57